by Carla A. Fleming | Jul 14, 2025 | Agentic, Agents, AI
During the most recent conversation with the taxi owner who picks me up from the train station to my parents’ house, she discussed how the AI implementation was going. She liked the automation aspect of it until she didn’t. What’s getting in the way... 
by Carla A. Fleming | Feb 9, 2020 | Business, Business Strategy, CEO, Strategy, The Strategic Piece
“The Strategic Piece” series looks at the hidden issues and topics that can challenge a business, add value, or point to a leading indicator that’s a story about a new customer behavior, trend, or market shift that’s developing and could impact the way we do business...
