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Wishing You Knew More About Your Clients?

Wishing You Knew More About Your Clients?

How often have you sat at your desk with a jam-packed schedule and many decisions to be made, wishing you had more time to know a lot more about your client than you do today? What do they prefer? What type of experiences do they want to have that will make their...
Sleeping Giant Has Awakened: Paris Accord Withdrawal is Still an Opportunity for America to Innovate and Lead

Sleeping Giant Has Awakened: Paris Accord Withdrawal is Still an Opportunity for America to Innovate and Lead

The water heater at my parent’s house just died. They had a choice-install another 50-gallon water heater with a larger footprint, or go tankless. They went tankless. What sold my parents on the tankless water heater was the time the plumber took to walk them through...
Confessions of a Strategy Nerd

Confessions of a Strategy Nerd

Everyone has a skill or talent they’re known for and how it develops can be based on your family or the interests shared by friends. My uncle was a gifted pianist who loved melody and rhythm, which led to his love of literature and poetry. This later led to him...
What Do Mysteries Have in Common With Business?

What Do Mysteries Have in Common With Business?

Who doesn’t love a good mystery? We all live through one, whether it’s the question of what’s next in life or business. I love a mystery and find it interesting to understand why some businesses succeed and what I can learn from those that are challenged to help...